What You Need to Know About Medical Billing

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Frequently Asked Medical Billing Questions


At Allied Medical School, we realize that you may have questions about your medical billing education. That is why we have compiled the following information to help guide you before, during and after your enrollment in your medical billing courses. If you find that you still have additional questions, please feel free to call us at (888) 822-2923 for assistance. We are available every step of the way!


Where are you located?

Allied Schools is located in sunny Southern California, in the city of Laguna Hills. As an Allied student, you can enroll from anywhere, but we’re not opposed to a visit from our students.

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What does accreditation mean?

Accreditation is a strong and reliable indicator of credibility, quality of the school itself, assurance of high standards, and confidence that the educational programs are well-respected by peers.

The right medical billing school credentials provides a reliable indicator of the quality of the school itself; assurance of high standards and quality of programs; and confidence that the educational programs are well-respected by peers.

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What jobs can I do as a medical biller?

  • Medical Billing Specialist
  • Medical Billing Clerk
  • Claims Examiner
  • Claims Processor
  • Medical Billing Collector
  • Medical Billing Office Manager
  • Billing Coordinator
  • Reimbursement Specialist

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What do I do as a medical biller?

  • Gather patient information and billing details from physicians
  • Submit billing details to insurance companies for payment
  • Apply knowledge of various medical billing procedures, fee schedules, collection methods and claims
  • Check for patient eligibility
  • Process responses from health insurance companies
  • Prepare invoices and contact patients regarding past-due bills
  • Collect payments, make adjustments, handle denied claims and process appeals

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What are the technology requirements?

  • Internet access
  • Adobe Reader

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What is the average salary of a medical biller?

The median annual salary is $32,350 (2010, Bureau of Labor Statistics)

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How do I know if I passed the Certified Medical Billing Specialist exam?

You will receive your results in 2-3 weeks following the grading period. You can contact the Medical Association of Billers directly at (702) 840-2519 if you would like to see if they received the exam.

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Do you have student housing?

No. Allied Schools is an online career school designed for individuals with full-time jobs or stay-at-home parents that can study can anywhere.

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How much is a medical billing program?

Allied’s medical programs range from $1,522 to $2,498, with multiple payment options, interest-free, no hidden fees and budget-friendly.

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Do I have to go to your location?

No. Allied students can take our medical billing classes online from anywhere.

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What are your hours of operation?

Monday-Friday: 7am to 6pm (Pacific Standard Time)

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Who do I contact over the weekend?

Allied support hours are Monday-Friday, but you can submit a request for support over the weekend by emailing alliedsupport@alliedschools.com

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What do I do when iBoard is not working?

You can reach Student Services at (888) 925-4282 Monday-Friday 7am to 6pm (PST).

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How do I request an extension?

To request an extension, call Student Services at (888) 925-4282 Monday-Friday 7am to 6pm (PST).

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I can’t login to my account. What do I do?

You can reach Student Services at (888) 925-4282 Monday-Friday 7am to 6pm (PST).

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Why should I choose Allied Schools?

Allied Medical School gives you more than a medical billing training; we give you the foundation to build your new career. From the first day, you are given the tools to succeed – live student support, medical biller program materials that prepare you to sit for the CMBS exam and hands-on training.

Additionally, affordable payment plans and no hidden fees ensure that you get the most cost-effective education available. Benefit also from pay-in-full discounts.

Resume writing tips and industry news are just a few of the benefits that will provide you with a distinct career advantage.

We know that you have a life to focus on – we make the educational process as convenient and flexible as possible. When you choose Allied, you get the assurance that you are receiving an education from an accredited school. We’re with you every step of the way to help you succeed with your career training.

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What sets an online education apart from a traditional classroom-style education?

The medical billing programs provide you with a flexible way to learn. You complete all of your coursework and take tests from the convenience of your computer. Receive all of the benefits of a traditional classroom – relevant program material, live student support – with the added benefit of learning from home. You can prepare for your medical billing career without the hassles of parking, arranging for a babysitter, paying for extra gas, etc.

Below is a list of just some of the differences:

Classroom Education
Online Education
Drive to class and sit in a classroom   vs.   Learn from the comfort of your home
Learn limited amount of material in class   vs.   Learn as quickly as you want from home
Take your final exam at school   vs.   Take your final exam online from your home or office
Balance work/family issues   vs.   Choose to learn when it’s convenient
Learn at a specific time and place   vs.   Learn anytime, anywhere

You can be in charge of your medical billing education – and manage your life!

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What is medical billing?

Medical billing is an integral part of the health care industry. Without it, doctors would have a hard time getting paid for their services. Medical billing specialists submit claims to insurance companies to facilitate payments for services provided to patients. It is a complete process that starts when the patient visits a doctor’s office. more info

Some medical billing services include:

  • Gathering patient information and billing detail from physicians
  • Submitting details to insurance companies for payment
  • Applying knowledge of various billing procedures, fee schedules, collection methods and claims form completion
  • Processing responses from health insurance companies
  • Preparing invoices and contacting patients about past-due bills
  • Collecting payments, making adjustments, handling denied claims and processing appeals

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Is a medical billing career for me?

Medical billing provides you with an opportunity to start an exciting career in the medical field. You can work in an office setting, build your career and contribute to the family income. The hours are flexible and enable you to manage your life while enjoying a challenging and rewarding career opportunity. There is a lot of variety in a medical billing career – patients see their doctors for many different reasons. Medical billing is the perfect way to play an important role in the medical field.

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Where do medical billers work?

One of the best things about being a medical billing specialist is that there are different opportunities available to you, in a variety of medical settings. You can become a vital part of a medical office team in a doctor’s office, hospital, outpatient clinic, rehabilitation center or private medical billing service.

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What will I learn in Allied’s Medical Billing Programs?

Allied’s medical billing programs teach you how to accurately complete claim forms, bill insurance companies and play an overall important role in the medical insurance process. You receive a well-rounded medical billing education that covers essential practices and procedures, CPT and ICD-9-CM codebooks and NDCMedisoft™ software. Step-by-step instruction guides you through electronic claim forms, sample patient records and more. At the end of the medical billing online courses, you will be prepared to become an integral part of the medical field as a trained medical biller.

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Do I get support along the way?

Allied is proud to offer live student support throughout the duration of your Medical Billing Program. You are never alone! If you find that you have a program question or need technical assistance, you can reach our highly-trained specialists anytime during regular business hours, from 8 a.m. to 5 p.m. (PST). We are available via telephone, email or fax. The Allied support team is with you when you need us most!

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How long does it take to finish the medical billing program?

The length of the medical billing program varies depending on how much time you want to commit to your studies. You can finish in as little as two months or take as long as 12 months – it’s up to you! The good news is that the medical billing specialist online program enables you to tailor your study habits to fit your individual needs. If you want to quickly finish one lesson and then take your time with the next, you are in charge. You can focus on your life while advancing your medical billing career.

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How do I get started?

You can get started by calling today! If you need a convenient payment plan, we can help you with that too! Once you receive your materials, you will find a piece of paper on top of the medical billing program materials. This paper will detail everything that should be in your package. You should take a moment to ensure that you have everything you need. You will be instructed next to open your study guide. There will be step-by-step instructions that tell you how to get started, from logging on to accessing your coursework.

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What qualifications will I have when I finish the medical billing program?

Upon completion of the medical billing program, you will be qualified to work as a professional medical billing specialist in any health care setting – including doctors’ offices, hospitals, outpatient clinics, and more. You have the opportunity to develop the skills to take control of the billing process and complete claim forms and bill insurance companies in an accurate and effective manner.

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How do I become certified? Is certification required for my career?

You need to take a certification exam administered by the Medical Association of Billers (MAB) to become a Certified Medical Billing Specialist. Allied provides comprehensive medical billing programs that prepare to sit for the Certified Medical Billing Specialist exam.

Benefit from Allied’s Certification Exam Promise – "Pass the Exam or Don’t Pay." You must receive an “A” in your program, schedule your exam within approximately 30 days of completing the program and take the exam to succeed with your medical billing career.

Certification is not required to get a job as a medical biller, but it will give your career an advantage. It provides you with medical billing course credentials – something that is highly valued in today’s medical field. Having the distinction of being “certified” can lead to better job opportunities and help you create the long-term career you want.

Please note that upon completion of your Medical Billing Program, you will be issued a Certificate of Completion from Allied.

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Does Allied offer payment plans?

Allied offers two ways to pay for your tuition. First, you can pay-in-full and receive a discount on your tuition upon enrollment. Second, you can choose our down payment option and take up to 15 months to pay for your tuition by making monthly, interest-free payments. Call (888) 822-2923 for more details. Also, with no hidden fees, there won't be any surprises when you enroll. Allied does not charge extra fees for textbooks, technology, enrollment, or anything else. Don’t let money stand in your way – you CAN afford to prepare for your future career!

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Can Allied help me find a job?

As an Allied medical student, you'll receive the tools to conduct a successful job search and develop your professional career. From medical career tips and techniques to access to professional medical associations, you'll have what it takes to succeed in the field. Distinguish yourself in today's competitive medical industry with the resources that will give you a career advantage.

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What is the career outlook for medical billing specialists?

The medical industry is projected to have the strongest employment growth of any industry within the next decade. Continued advances in technology, as well as a growing and aging population, will spur this growth and create opportunities for well-trained individuals. Due to the detailed nature of medical billing and increasing amount of claim-related paperwork, experienced medical billing specialists will be in demand to handle the growing number of insurance claims.

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What is Allied’s refund policy?

Allied offers a 100% refund if you are not satisfied with your course:

If you wish to cancel within the first five (5) business days after enrollment, you have the right to receive a full refund of all charges. In this case, you are asked to refuse all UPS shipments from Allied Schools. If you wish to cancel after the fifth business day, but before any lessons are submitted, you are entitled to a full refund minus a non-refundable registration fee of 20% of the cost of the course (not to exceed $200).

If you have completed at least one lesson, but no more than 60% of the lessons in the course and wish to withdraw, you are entitled to receive a “pro-rata” refund for the unused portion of the tuition until the course termination date.

Call to receive further details about Allied's refund policy.

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